What is Channel Management?
Channel Management #
Channel Manager is an automation system that allows you to offer your rooms for sale on one or more online sales channels (OTA). The channel manager automatically synchronizes the availability and prices of your rooms 24/7 according to the criteria you set.
Why is it important to use a Channel Manager?
Nowadays, with the popularity of Online Sales Channels (OTAs) and your potential guests booking through these channels, the use of a Channel Manager has become almost mandatory. In a scenario where you start working with multiple online sales channels, it is almost impossible to manually record room availability, rates and reservations. In order to avoid overbooking (shortages), you must have a channel manager that is fully integrated with your hotel program.
Management of Reservations from the Channel #
You can view incoming reservations in a practical way with the channel reservation screen offered to you by HMS Hotel Program and channel manager. In a few easy steps, you can process the incoming reservation into the hotel program without any extra effort. You can review our video on how to do channel management operations.