Room Change Procedures #
You can watch our video on how to change rooms via HMS Hotel Program from the link below.
How to change a checked-in room? #
In the V2 monthly room section, if your guest has not checked in yet, you can do this by clicking and dragging on the reservation. So how can you change rooms if all the rooms in your hotel are full?
You can first temporarily move one of your unchecked rooms to an empty space on the calendar. then move the room you want to change to this empty calendar space.
Checked room change #
First of all, let’s right click on the blocked room and click on the “View” link. You can see the reservation information by clicking the edit button on the incoming page. Click on the room and save it by clicking on “No room selected“. In this case, you can drag the room you want to move to the space created in your availability calendar.